Apple Music is a great service and it's nice to use, but it's dragged down by the rest of the iTunes experience a little. What would be best all round would be if Apple split out Apple Music into a standalone app, like when Beats Music was the thing. It looks fresh, modern, and above all it's fairly intuitive to use. And despite different parts looking completely different, the Apple Music area is nicely done. The mini-player is actually nicely done, looking more akin to something you'd find in iOS than the dated look you'll find over the of iTunes. I fired up Task Manager several times while using iTunes and it was using over 20% of the CPU - to play music! It can also be something of a resource hog. Compared to Groove, where everything follows the same design language, all the time. Most jarring when it comes to design, though, is that Apple Music and your own iTunes library look completely different. There are plenty of features inside, but nothing is particularly obvious and most is buried inside menus.
ITunes isn't the most user-friendly application you'll come across, either. And the iTunes user interface is fairly cluttered, too, away from the more modern stylings of the Apple Music areas. Why? Microsoft doesn't do that with Groove, it's just an unnecessary complication. Instead, you have to go into the Store tab and access your purchases. For example, music you've previously purchased and can access through the cloud doesn't just show up. The truth isn't so simple or brutal, but there are still areas that will frustrate. We need to make sure it's the iTunes version from Apple's website and not the one from the Microsoft Store.The running joke for some time is that iTunes is just a complete dumpster fire. While iTunes is not a requirement to run Duet, it's likely some of the required drivers were not installed properly during Duet's installation process and iTunes can help with that.
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